Our experience in a wide range of internal and external business communication functions allows us to customize our services to meet your needs. Among the services we can provide for both external and internal purposes are:

Marketing Analysis:
         We help small businesses identify strategies and programs to help them improve their marketing and build customer loyalty.

External Communication:
        Communication Audits
                - comprehensive, research-based review of your entire communication function

        Media relations (print and broadcast)
                - news releases and other proactive promotional activities
                - fact sheets
                - promotional events
                - spokesperson services
                - employee training

        Writing
                - brochures
                - annual reports
                - newsletters
                - e-newsletters
                - web sites
                - constituent letters
                - creative writing
                - technical writing

        Web Services
                - evaluation of existing web sites
                - web site design or redesign
                - web content management
                - web site hosting

        Graphic Design and Layout
                - brochures
                - annual reports
                - newsletters
                - e-newsletters
                - web sites
                - conference program books, fliers, etc.
                - logo development
                - printing contracting

        Crisis Management
                - crisis communication planning
                - crisis response/counsel

        Strategic Planning for
                - communication initiatives
                - special and promotional events
                - bond referenda
                - change management

        Translation/Interpretation
                - English/Spanish or Spanish/English


Internal and Employee Communication:
        Intranet
                - evaluation of existing intranet sites
                - intranet design or redesign
                - intranet content management
                - intranet hosting

        Writing
                - newsletters
                - e-newsletters
                - memoranda
                - handbooks (e.g., policy and training manuals)
                - newsletters
                - technical writing

        Meeting Facilitation
                - focus groups
                - strategic communication planning
                - web/intranet site planning

        Change Management
                - planning and communicating internally regarding reorganization/restructuring