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About the Author: Armando Arrastia
Armando Arrastia has more than 30 years of experience in organizational communications. He started his career in New York, as a spokesman for the Port Authority of New York & New Jersey, operator of the World Trade Center, JFK, LaGuardia and Newark airports and several other major transportation facilities. He also has been chief spokesman and director of public information at New Jersey Transit Corporation, one of the nation’s largest providers of commuter bus and rail service, and for 12 years he was director of public information and director of publications and web services at the Kentucky Department of Education. He and his wife, Marcia, now own and operate Five Oaks Communications, LLC, a full service communication consulting company.