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About Armando Arrastia

Armando Arrastia has more than 30 years of experience in organizational communications. He started his career in New York, as a spokesman for the Port Authority of New York & New Jersey, operator of the World Trade Center, JFK, LaGuardia and Newark airports and several other major transportation facilities. He also has been chief spokesman and director of public information at New Jersey Transit Corporation, one of the nation’s largest providers of commuter bus and rail service, and for 12 years he was director of public information and director of publications and web services at the Kentucky Department of Education. He and his wife, Marcia, now own and operate Five Oaks Communications, LLC, a full service communication consulting company.

Coronavirus Update: March 23, 2020

March 23, 2020 To all our clients: As you know, Gov. Andy Beshear last night ordered all “non-essential” businesses to close until further notice. I heard him say, however, that drive-up or drive-through service is permissible. We want to encourage you to be proactive about communicating with your customers about your response to this directive. [...]

Dealing with Coronavirus

Communication with customers is critical during a crisis AND under normal circumstances In the midst of all the rapid-fire changes in response to the Coronavirus, we’d like to remind you how critically important it is to communicate clearly with your customers. This is true of every business, but in the current environment it is especially [...]

Securing your website

A few days ago, we took steps to further protect our clients' websites from hacking, viruses and ransomware. The following is my description of the situation and what we did to harden those sites. An increasing threat to websites is what we call “bot” attacks (automated hacking attempts) aimed at logging into and then taking [...]

By |2020-02-01T10:51:39-05:00February 1st, 2020|Scams, Website Security, Websites|0 Comments

Take time during the holidays to reflect

If you’re like us, business usually slows down considerably during the holidays – especially the week between Christmas and New Year’s Day. As we approach Christmas, we encourage you to take time to reflect on your goals for the new year, both personally and professionally. The new year offers opportunities to grow, but it is [...]

By |2019-12-17T10:35:30-05:00December 17th, 2019|Uncategorized, Websites|0 Comments